This is part III of the post on this exciting subject as; living in Japan certainly has changed my life and points of view even though it’s some seven years since I returned to the U.K. I relish the opportunity to live and work there again someday soon.

As things related to this move very slowly in Japan, I worked closely the Human Resources team to give them the benefit of my experience in workplace diversity training and to assist them in raising the awareness of Diversity amongst the management team and the employees. Of course we had to couple the implementation with the tightly integrated customer base of the other Japanese companies who were more traditional than the company for which I was working at the time and who had the traditional management structures of men, men and more men. This lead into the long some unnecessary meetings, drinking sessions and related activities which; were all part of the business structure and; had to be respected as we dealt with interpreting Diversity from the western perspective into the Japanese company culture and the necessary impact of the management, employees and also the customer base.

It has been a few years since I left the great country of Japan which will also have a special place in my heart. The lesson here for us all is that the implementation of Diversity must be coupled with and interpreted for local cultures and practices as we management folks seek to create inclusive workforces in today’s multi location organizations. This leaves open the challenge to us global managers and consultants who manage in cultures which are largely alien to ours.

Thaks for reading, get in touch if I can be of assitance to your or your organisation.

In the last couple of months Capid Houser has launched into the web design and

development business service offering. As a Business Consultant who is always coaching

customer about differentiation and creating and promoting their Compelling Value

Proposition(s).  With this in mind we are offering a package which consists of full Website

Design, Logo Design, Business Consultation covering website optimization, search engine

optimization and marketing fundamentals and all this for an unbelievably low price.

 

Now onto the main point of the post, I have had many discussions with business owners

to get them to use our services and they often do not see the logic of having a web

presence. I spoke with a business owner yesterday (on Gloucester Rd, Bristol, UK) and

made the following points:-

 

o Your are leaving money on the table

o There are people who need your products/services who are online & don’t know you

   exist

o There could be someone on the other side of the world ready to be your customer

o Your customer base is no longer just on your doorstep

o The internet will allow you to multiply the time you have to service customers

 

… and the list could go on and on and on.

 

If you have a traditional business where you stand in the shop and trade your time for

dollars or pounds, then the internet will allow you to sell and service customers while

you are not sitting in the shop waiting for the next customer.

 

I will have to deal with this more in another post but please take the learning that in

the age in which we live, you must have a web presence for your small business. You

do not have to be a computer expert because there are companies (such as

Capid Houser) which can provide a complete service to get you online.

 

Any questions or comments, do get in touch.

 

With Respect,

 

-Steve Campbell